Customer FAQs

FAQ - Multinautic

We do not sell directly to our consumers. We have several points of sale, in store or online. Visit the Where to find our products section.

In Canada, through major retailers such as Costco, Walmart and hardware stores like Home Depot, Rona, BMR, Lowes, Reno-Depot, Castles, Timbr Mart.

You can also find a builder using our products in the Where to find our products section.

No, a semi-floating dock is required between a pile dock and a floating dock. See DIY section / How to build a dock

A foamed float is not compressible by winter ice. Should it be accidentally pierced, it will continue to float.

The 427 has a rail that allows you to slip accessories such as cleats or vertical bumpers.
The 400 is 1/2 “lower (5¼”) than the 427.

Both have the same general structure and components included in the kit.

The decking, required for both models but not included, has a different cutting width between the 2.

Yes quite possible. the 2 models of platforms are compatible end to end and in parallel. However, we do not recommend doing a 90 ° (T or L formation) with a 400 and a 427.

Multiply the square footage of your structure by 25 lbs / square feet. This will give you the load that your floats have to bear. Find the buoyancy of the desired float (eg 200, 370, 450, 600 or 750 lbs) and divide the buoyancy load and you will get the number of floats needed.

MSRP stands for Manufacturer Suggested Retail Price. 

We sell our products at a certain price to our retailers and suggest them a price for the end customer. However, our retailers have the flexibility to review the suggested prices, up or down.